Shipping Policy

At KAPDA Handpicked Ethnic Collections, we aim to deliver your orders quickly and efficiently while ensuring a smooth shopping experience.

If you have any questions regarding shipping, please contact us at:

📧 info@kapdaethnic.com

Australian Orders

Orders within Australia are typically dispatched the next business day. Delivery to remote areas may take 2–3 business days depending on the location.

Please note that delivery timeframes are estimates only and may vary depending on courier schedules or seasonal demand.

If you require urgent dispatch, please contact us via WhatsApp and we will do our best to assist.

📱 https://wa.me/61498123194


Order Processing

Please allow 24–48 hours for order dispatch.

Orders are processed throughout the week depending on order volume. During festive seasons or busy periods, processing times may vary.

However, we always aim to dispatch your order as quickly as possible, often by the next business day.


Tracking Your Order

Once your order has been shipped, you will receive a WhatsApp message with your tracking details.

This message will include all the necessary information required to track your parcel.

You can track your order through Australia Post using the link below:

Australia Post Tracking
https://www.auspost.com.au/track


Click & Collect (Free Collection)

We also offer free in-store collection for your convenience.

• No shipping charges apply
• Customers will receive a notification once the order is ready
• Please bring proof of purchase or order confirmation when collecting your order
• Orders will be held for 14 days unless alternative arrangements are made


Need Help?

If you have any questions regarding shipping or your order, please contact us:

📱 WhatsApp: https://wa.me/61498123194
📧 Email: info@kapdaethnic.com

Our team aims to respond within 24–48 hours.